Frequently Asked Questions
Everything you need to know about your next cult-favorite fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the US. If you need your fix faster, we offer Overnight and 2-Day Express shipping options at checkout.
What is your return policy?
We accept returns within 30 days of your order date for store credit only. Items must be unworn, unwashed, and have all original tags attached. Please note that cosmetics, earrings, and intimates are final sale.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your package directly through your Dolls Kill account dashboard under 'Order History'.
Do you ship internationally?
Yes, we ship to punks and babes worldwide! International shipping rates and delivery times vary by country and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna so you can snag your gear now and pay over time.
How do I know what size to get?
Since we carry various brands, sizing can vary. Check the 'Size Guide' button on each product page for specific measurements and fit tips to ensure you get the perfect look.
